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 Monitoring and Evaluation

Capturing Change in Women’s Realities, AWID, 2010 (Batliwala S and Pittman A)
This document provides a critique of current M&E frameworks and approaches as experienced by women’s organizations and movements worldwide along with an analysis of a large number of M&E frameworks and tools.

Measuring Results Using the Results Framework Approach: Learning Lessons from Concern Worldwide, Concern, 2011 (Matturi K)
The above article and this presentation discuss some of the knowledge and learning that the International NGO, Concern Worldwide has gleaned as a consequence of adopting the Results Framework Approach (RFA) in evaluating programmatic results.

The ‘Most Significant Change’ (MSC) Technique, Davies R and Dart J, 2005
This publication is aimed at organisations, community groups, students and academics
who wish to use MSC to help monitor and evaluate their social change programs and
projects, or to learn more about how it can be used.

Evaluation Methodology for European Commission’s External Assistance (4 volumes)
ROM Handbook – Results-oriented Monitoring,
European Commission, 2006 European Commission, 2012
The results-oriented monitoring (ROM) system is a review tool for projects and programmes which provides recommendations for improvement and an overview of EuropeAid’s portfolio’s quality. The main question is: are projects and programmes of sufficient quality to ensure delivery of the intended results?

Designing a results framework for achieving results, IEG (World Bank),2012
Results-based management is a key tool for development effectiveness. This is a how-to guide on designing a results-based framework for achieving better results.

Results Based Monitoring and Evaluation Toolkit, Local Livelihoods, 2009
This short Toolkit provides an outline for the monitoring and evaluation of development and regeneration projects and programmes.

Developing a Monitoring and Evaluation Framework: a list, MandE News, 2011
M&E Frameworks: A step-by-step document that tells you who is expected to know what, as well as when and how they are expected to know.

Contribution analysis: An approach to exploring cause and effect, Mayne J, 2008
A short discussion on contribution analysis.

Impact Evaluations and Development, NONIE, 2009 (Leeuw F and Vaessen J)
By sharing methodological approaches and promoting learning by doing on impact evaluations, NONIE aims to promote the use of this more specific approach by its members within their larger portfolio of evaluations

Glossary of Key Terms in Evaluation and Results Based Management, OECD, 2002
This short guide offers a comprehensive glossary of all key terms used in evaluation and RBM.

Quality Standards for Development Evaluation, OECD, 2010
The DAC Quality Standards for Development Evaluation provide a guide to good practice in development evaluation. They are intended to improve the quality of evaluation processes and products and to facilitate collaboration. Built through international consensus, the Standards outline the key quality dimensions for each phase of a typical evaluation process: defining purpose, planning, designing, implementing, reporting, and learning from and using evaluation results.

Putting the Istanbul Principles into Practice Open Forum, n.d.
The 8 Istanbul Principles for CSO Development Effectiveness are a set of mutually shared values guiding the development work of CSOs worldwide . This Toolkit is designed for all civil society organizations that work in the development field and wish to make their work more effective by putting the Istanbul Principles into practice.

The Practitioner’s Guide to the CSO Development Effectiveness Principles, Open Forum, 2012
The aim of this new resource is to train CSO practitioners to transmit the concepts and collective experience behind the International Framework and the accompanying Toolkits, and to help CSOs take those first conceptual and planning steps on the path to improving their effectiveness.

Theory of Change, Retolaza Eguren I, 2013
This guide is aimed at the rich constellation of actors linked to processes of social development and change. In general terms, the first part of the Guide describes some theoretical elements to consider when designing a Theory of Change applied to social change processes. The second part describes the basic methodological steps to develop in every design of a Theory of Change. For reinforcing this practical part, a workshop route is included, illustrating the dynamics in a workshop of this kind.

Guide 6: Contribution Analysis, Scottish Government, 2011
Contribution analysis is an approach to assessing the performance of policies and programmes towards an outcome or outcomes.This discussion uses the case of the Scottish Government where contribution analysis may be used to assess the progress being made to achieve the outcomes set out in the National Performance Framework.

Outcome mapping and social frameworks, DELTA working paper no. 1, Shaxson L and Clench B
Partnership working is becoming increasingly important in the policy-making process. The international search for hybrid forms of governance takes on a new urgency as we move towards an era of light touch regulation, small government and localism. This paper describes two tools which will help policymakers take a rigorous approach to designing, delivering and monitoring policymaking in the face of these complex issues.

Outcome mapping: A method for tracking behavioural changes in development programs, Smutylo T, 2005
Outcome mapping is a methodology for planning, monitoring and evaluating development initiatives that aim to bring about social change. The methodology employed for outcome mapping is comprised of several tools, which can be adapted to different contexts. It enhances team and program understanding of change processes, improves the efficiency of achieving results and promotes realistic and accountable reporting.

Who is listening to whom, how well and with what effect?, Ticehurst D, 2012
The purpose of this paper is to stimulate debate on what makes for good monitoring. It draws onthe authors reading of history and perceptions of current practice, in the development aid and a bit in the corporate sectors. The author dwells on the history deliberately as it throws up some good practice, thus relevant lessons and, with these in mind, passes some comment on current practice and thinking.

Handbook on Planning, Monitoring and Evaluating for Development Results, UNDP, 2009
This ‘Handbook on Planning, Monitoring and Evaluating for Development Results’ seeks to address new directions in planning, monitoring and evaluation in the context of the United Nations Development Programme (UNDP) corporate strategic plan, the requirements of the UNDP evaluation policy approved by the Executive Board in 2006 and the United Nations Evaluation Group (UNEG) ‘Standards for Evaluation in the UN System’. The updated Handbook also incorporates information recommended by key users of the Handbook during various workshops held by UNDP units.

Review of the use of ‘Theory of Change’ in international development, Vogel I, 2012
This report offers a comprehensive review of the use of ‘Theory of Change’ in international development

Further Resources:

BOND (March 2012) Core Principles for assessing effectiveness: A NGO approach
to evidencing change Draft II

Theory of Change
ONTRAC Newsletter of INTRAC Theory of Change: what’s it all about? No 51, May
2012: INTRAC on Theory of Change

Green Duncan (Blog 21st June 2011) What does a Theory of Change Look Like?

Isabel Vogel (April 2012) Draft Paper for DFID ‘Review of the Use of Theories of
Change in international development’
HIVOS Defining Theory of Change (March 2012)

AusAid (Sept 2010) Theory of Change – Why AusAid works with Civil Society in
Developing Countries
Results Framework
FANTA, USAID & AED (May 2011) Creating Clear Logical Results Frameworks:

INTRAC Conference 2011 – example from Concern Worldwide: Measuring Results
Using the Results Framework Approach – Paper presented by Kai Matturi,
Knowledge and Learning Advisor

Results Monitoring and Evaluation
Herrero, Sonia (2012) Integrated Monitoring: A Practical Manual for Organisations
That Want to Achieve Results:

Rogers, Patricia J. Interaction Introduction to Impact Evaluation: Impact Evaluation Notes 1, March 2012:

Perrin Burt. Interaction Introduction to Impact Evaluation: Impact Evaluation Notes 2,
April 2012:

Dyer, K (January, 2011) Think Piece Working with Log-Frames and Outcome
Mapping in the Context of the Accountability Tanzania Programme (AcT):

 Child Protection

A sample Child Protection Declaration Form

Competency Interview Questions to Address Suitable Behaviours for Teaching, including Safeguarding Children & Young People

This Child Protection policy from AusAID provides a framework for managing and reducing risks of child abuse by persons engaged in delivering aid program activities.

This policy document should be read with the Child Protection Policy that has been put in place by any organisation with which a participant or a Children First Mentor is involved.

This booklet offers a summarised version of ‘Children First: National Guidelines for the Protection And Welfare of Children’ These guidelines aim to offer a comprehensive framework to assist professionals and other persons who have contact with children and wish to deal with any concerns they may have in relation to their safety and wellbeing

This UNICEF report introduces the issue of child protection from scratch. It is not necessary to have any previous knowledge of child protection in order to follow this module.

In order to raise awareness and build capacity in positive behaviour and discipline, Save the Children has developed this stand alone module which can be used by partner organisations communities and schools.

 Health and Safety

Staying Alive – Safety and security guidelines for humanitarian volunteers in conflict areas. ICRC

Irish Aid Guidelines for NGO Professional Safety & Security Risk Management
The guidelines presented here have been designed to help Irish Aid’s NGO partners to fulfil their duty of care responsibilities towards their own staff, most especially through an enhanced implementation of their own existing governance processes and in view of their legal obligations as employers.

This report on Critical Incident Protocol by CARE provides an in-depth analysis for Country Offices about the appropriate level of care and support for staff affected by a critical incident

This guide has been developed in order to have widely agreed upon psychological first aid materials for use in low and middle income countries. It reflects the emerging science and international consensus on how to provide basic support to people in the immediate aftermath of disasters.

 Programme Planning

Carmichael Centre Leadership & Governance training programme. See for further information.

Education for Development produced a ‘Volunteer Management Manual’ which includes suggestions for interviewing and recruiting volunteers.

The Council of Europe produced ‘International Voluntary Service’, a programme planning training kit available here.

 Resource Management

Carmichael Centre ‘Managing Money’ courses; See;

Mango is a UK-based agency that works to help aid agencies and NGOs to strengthen their financial management systems; See for further information;

Civicus toolkits: ‘Developing a Financing Strategy’ and ‘Financial Controls and Accountability’ available here.

 Images and Messages

 Other Volunteer Opportunities

Comhlámh’s Volunteering Options database 

‘Working for a Better World: A Guide to Volunteering in Global Development’ (2nd edition) available from Comhlámh.

Volunteer Ireland offers a wide range of volunteering opportunities in Ireland  


Volunteer Ireland courses: ‘Volunteering Management’ and ‘Effective Recruitment and Selection of Volunteer’s;

‘Working for a Better World: A Guide to Volunteering in Global Development’ (2nd edition) available from Comhlámh.

Volunteer Ireland offers a wide range of volunteering opportunities in Ireland: .


Comhlámh’s services for development workers and volunteers includes the provision of advice on social welfare entitlements and pensions. Contact us in the office.

Volunteering Ireland courses: ‘Volunteering Management’ and ‘Developing Your Volunteer Policy’;

Equality Authority documentation and publications;

The Free Management Library has a section entitled ‘Information on Developing and Managing Volunteer Programmes’. Its links are often more relevant for domestic volunteering and to the situation in North America, but some of the articles may be of use. See;

National Youth Council of Ireland: ‘Code of Good Practice, Child Protection for the Youth Work Sector’ and ‘Designated Person’ training.

 Pre-Departure Training

Comhlámh’s pre-departure training courses for short-term volunteers. Contact for details;

Comhlámh ‘Skills in Development Education’ and other skills related courses;

Comhlámh’s Volunteer Charter;

Volunteering Ireland courses: ‘Volunteering Management’ and ‘Day-to-day Management of Volunteers’;

Volunteer Centres Ireland, ‘Developing a Volunteer Policy’ guide;

PARTNERS Ireland, ‘Partners Intercultural Companion to Training for Transformation.


Comhlámh’s Moving Forward days, Coming Home Weekends and Group Debriefings. We also provide support and guidance to organise counselling and personal debriefing;

People in Aid information notes: ‘Effective Debriefing’.

 Continuous Engagement

Volunteering Ireland course ‘Motivating Volunteers’;

‘101 ways to recognise your volunteers’ is available at;

Ireland Involved Awards: These awards include a category for International Development and are awarded on an annual basis;

World Volunteer Web: Ideas for recognising volunteers;

For ideas and resources for staying engaged in development, see ‘What Next? A Course for Returned Volunteers’ and the ‘What Next? A Practical Guide to Continuing Development work from Ireland’. Browse the Comhlámh website or contact us in the office.




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